eLightWizard
Quick Calculator
Products Recycling

Frequently Asked Questions

Where do I start?
How do I know these fixtures will work?
Do the products on eLightWizard have a warranty?
I've successfully ordered my lights from eLightWizard, what's next?
What is the eLightWizard return policy?
Is there a disclaimer that comes with your estimates?
How does the eLightWizard choose its products?
Do I have to recycle? What are the policies?

Where do I start?

Understand that the wizard is designed to include most fixture types inside an office or factory warehouse, and that most facilities have many types of fixtures. Luckily 90% of all fixtures will only total 4 or 5 types. I have chosen the most common and basic alternatives so that you can be assured an easy transition during your retrofit. For the best results in trying to calculate your building retrofit, I have created an audit sheet that you can print out when going through your facility. Audits are not very time consuming, in larger facilities I have learned to add 2%-5% to my counts to cover any missed or hidden fixtures.

How do I know these fixtures will work?

Do a test order and install at least one test or type of replacement fixture and or retrofit kits for each system. We do however recommend doing one whole office, and for a warehouse, doing at least 4 fixtures next to each other in order to see the full effect.

Do the products on eLightWizard have a warranty?

Yes, all of our products are guaranteed under the original manufacturer's warranty. Any defects with your product can be directed directly to the original manufacturer. Waranty information can be found in the catalog spec sheet in the product section of eLightWizard.

I've successfully ordered my lights from eLightWizard, what's next?

Now that you have an accurate count and used the eLightWizard to figure out what your replacements are, there are certain things you can do to help save even more money:

  1. Call your local electricity supplier for available rebates for retrofitting your building.
  2. Check with your local city, county, and state agencies for any refunds to the improvements you are making to your building. You will be surprised at what's available.
  3. Talk to your accountant about taking advantage of the Federal EPACT tax credit available of 30–60 square feet.

What is the eLightWizard return policy?

Here at eLightWizard, we have a 30-day, no questions asked return policy. If at any time before 30 days of the original purchase date, you decide you don't want your lights, just ship them right back to us, for a full refund (not including shipping) and we'll take care of the rest.

432 E. State Parkway
Suite 129
Schaumburg, IL 60173

Is there a disclaimer that comes with your estimates?

The eLightWizard serves only as a guide as to how much savings you will enjoy when switching to our recommended products. We have 15 years of experience, and have successfully retrofitted over a quarter million lights. Although we stand behind our proven method of calculating payback and savings, it is only an estimate, and many other variables can come into factor with your energy bill. Rest assured that you will see savings in your lights, because the kilowatts per hour do not lie!

How does the eLightWizard choose its products?

Because of my years of experience with lighting retrofits, this allows me plenty of familiarity with the best manufacturers in the industry. I also have established quality relationships with lighting brands, and therefore give my full recommendation to all the products on my website. Therefore, you are actually saving money and time through my years of hands on experience.

Do I have to recycle? What are the policies?

Yes, it is required by the EPA that every light bulb, ballast, and fixture be properly recycled, otherwise it is considered breaking the law. You can learn more by visiting this EPA website, http://www.epa.gov/waste/hazard/wastetypes/universal/lamps/faqs.htm. To save you the hassle of trying to figure out what to do with your old fixtures, I have calculated in estimated recycling costs, as well as stock recycling kits on eLightWizard.com for you to purchase with your order. It's important that we all do our part in keeping this world as clean as possible, and you're already at a great start with starting to retrofit your building!